Octave Apartments FAQs
What does Individual Leasing mean?
Each resident signs their own lease for their specific bedroom. So, if a roommate moves out, the other residents are not responsible for that person’s rent. Please note that common areas are a shared space.
What are rental installments? Why is my rent not prorated?
To simplify the billing process your total rent for the term is divided into equal installments, due on the first of each month during your residence.
Installment amounts are always equal and never prorated. If you move in after the first of the month or move out before the last day of the month you will still pay the full equal installment for that month.
What should I bring to my new apartment?
COMMON AREA : Electronics and corresponding cords/adapters, décor, trash can, trash bags, pots and pans, plates, cups, eating/serving utensils, coffee maker. Cleaning/disinfecting supplies, dishwasher detergent, laundry detergent, etc.
BEDROOM : Linens, pillows, mattress pad, towels, toiletries, shower hooks and curtain, trash can, décor, electronics and corresponding cords/adapters, and anything else that makes you feel at home.
How do I pay my rent and when is it due?
Rent is due the first of each month and may be paid online by ACH, debit or credit card through the resident portal. NO CASH ACCEPTED. Convenience fees may be charged for online payments. Late fees vary by property. Refer to your Housing Contract for more information.
What if I need something repaired in my apartment?
Our onsite, professional maintenance team would be happy to help you. We will need some details so be prepared to provide specifics with your requests. You may submit a service request through the online resident portal.
For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e. door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.). Please CALL the office at any time. If after business hours, an operator will assist you.
What would we recommend bringing?
- Pots, Pans, Plates, Utensils
- Additional appliances such as toasters, blenders, etc.
- Shower curtain
- Bath Towels
- Bed Linens
- Vacuum
- Cleaning/laundry supplies (We do not offer cleaning services)
**We strongly recommend you contact your future roommates to see what items they would be comfortable with sharing**
GET IN TOUCH
AT OCTAVE, EVERYTHING’S RIGHT HERE
Connect with us for more information or start your application today!